FAQ

How do I sign up for a My Research account?
Please e-mail your request to webmasteroor@mail.ucf.edu

I forget my user name. Where should I go?
Please fill out the form at https://argis.research.ucf.edu/index.cfm?fuseaction=home.main&Content=home.adminlogin

There are so many systems, where do I begin?
Please see our “About Us” page for an overview of our systems.

I can’t open Office 2007 documents with my Office 2003 programs, is there any way for me to do so?
There is a Compatibility Pack for Office 2007 files which can be installed to allow you to open these files even if you have Office 2003. You can find out more about the Compatibility Pack at the following website: http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466. If you would like to have this Compatibility Pack installed on your work computer, please contact us.

Helpful external links:

My Research account requests (ARGIS, PARIS, Aurora) - webmasteroor@mail.ucf.edu

GroupWise Webmail - http://mail.ucf.edu/ - Access your e-mail wherever you need it.
GroupWise Support Page - http://support.mail.ucf.edu/

Want to reset your PID and/or NID password yourself?
Reset your PID - https://www.secure.net.ucf.edu/extranet/reset/validation.aspx?type=pid
Reset your NID - https://www.secure.net.ucf.edu/extranet/reset/validation.aspx?type=nid

Something on the main UCF network running slowly? Check its status: http://helpdesk.ucf.edu/network_status.html

Information Security - http://www.infosec.ucf.edu/ - Learn how to keep your computer secure.

UCF Telecommunications Home Page - http://www.telecom.ucf.edu/

UCF Network Operations Home Page - http://www.noc.ucf.edu/

UCF Computer Store Home Page - http://www.cstore.ucf.edu/

Helpdesk - http://helpdesk.ucf.edu/ - (407) 823-5117 – For NID, PID, WebCT, PeopleSoft, eCommunity, and Pegagsus issues. This UCF Helpdesk serves the entire university