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Our Services


eRA

The eRA Programming and Infrastructure team develops and maintains electronic Research Administration solutions and performs upgrades, backups, performance improvements, and integrations.

Service Desk

The RIS Service Desk provides 8 AM – 5 PM frontline support for the ORC’s (including offsite groups) department-level IT needs and support for all research ERA systems.

Business Services

The Business Services Team performs a variety of activities supporting all major service areas in the RIS group, from design, analysis, testing, and training for systems, to project planning and consulting for current and upcoming fiscal years, to supporting management of the business and administrative functions for the RIS group.

Reporting & Analytics

The Reporting & Analytics team collects, integrates and stores UCF Research and Commercialization and College of Graduate Studies enterprise data in a data warehouse and provides reports and analytics to UCF research community, and administrative units.

Strategic Initiatives


Project Wahoo

Project MegaData

Project Slate

Contact Us

Phone

GRIT Main Office
Phone: (407) 823 5500
Email: GRITServiceDesk@ucf.edu

Address

University of Central Florida
12201 Research Parkway, Suite 200
Orlando, FL 32826

Hours of Operation

Monday - Friday
8:00am - 5:00pm ET